Rated 4.9 of 5
Holidays in Cuba
Cuba Holidays in Guardalavaca and Havana
To all at 'The Holiday Place'
Firstly I would like to thank you for a 'Welcome Home' just as my holiday blues are setting in!! hehe! Wow! what a holiday! I don't know where to start!!
We booked our holiday in January and we where quiet apprehensive as we had never heard of your company and we normally book flights, transfers and accommodation ourselvess but seen as the price was good and the gentleman 'Mark' we booked with was so professional our minds where at ease (you hear so many horror stories about agents etc) Mark was 1st class, we then booked with him for a further four passengers to join us a week later, two of which where parents and family friends, Tickets, Visas and itinerary came as quoted so off we went...
On arrival the airport in Holgiun the rep diverted us to transfer bus, smooth transfer into resort, check-in fine, escorted to our Villa and luggage brought for us, off to the 24hour bar at midnight and the holiday started! The following day we over slept our welcome meeting, Yordy (Geordie) went out of her way to locate us and give us all the 'do's/dont's and information we needed and what a wonderful person she is!!! Our stay in Club Amigo was pure bliss and very enjoyable. On day 5 I became ill, I had been bitten by mosquito's badly and had a allergic reaction to the bites, the nurse on site directed me to the doctor of which I undertook various injections, received pills and creams, again the service of the medical staff was 1st class. Day 7 I wasn't much better and our other four party members where due to arrive, Yordy called my room to ask how I was feeling and told me our four following party (parents) where due to land in 3 hours 55, but due to weather they may be diverted to Havana (oh no!) luckily the managed to land in holgiun, again another personal great service from Yordy. Day 8 I became VERY ill, the allergy to the mosquito's had spiralled out of control and after a LOT of rum I needed a doctor to my room, My face swelled (even though Id been bitten on ankles and legs) my tongue swelled and I was finding it hard to talk, doctor came, gave me injection and told me again to visit doctor in morning, more injections and steroids and a few hours sleep and I was up and about, all this time Yordy checked up on me.. What a brilliant rep. So illness over in a day and the RUM continued :-)
Resort VERY clean, Pools VERY clean, Food excellent and a brilliant service from 'The Holiday Place' Great 10nights!!! Cant fault it apart from one arrogant receptionist whom made us pay for towels, when ours had been taken.. 10/10
Day 10 flight holigun - Havana, smooth transfer (commodore)
Checked in smooth, service to our bungalow perfect, The bungalow itself wasn't as clean and perfect as the Villa in Guardalavca, showers where shabby and the room was full of mosquito's (which by this time I was haunted by them) The maid in Guardalavca sprayed our rooms but in this resort they just shrugged and said 'they in every room' granted mosquito's are going to be there but the rooms where full of them, The pools where dirty and numerous guests where complaining about the pools never the less the service in the restaurants and the food in them was again 1st class, we didn't grumble and put it down to Havana being Havana!
Day 12 Flight delay 5 hours, rep was super she advised us all and nothing was really too much of a problem - only 5 more hours in resort soaking up the sun with a free meal and drink, who's to grumble at that?? Day13 FLIGHT CANCELLED! oh no! now fly home the following day with Virgin (oh well another day in the sun, after a panic about home arrangements and connecting flights for parents) albeit another day on holiday more RUM and free dinner and late check out (brilliant service from 'the holiday place' again by keeping us in resort instead of other holiday company's keeping you stuck in a hot airport, lying round for a day! Thank You!!!!
There was a few problems in airport we a few passengers not being on the passenger list (one of which me) Holiday Place airport rep a bit stressed but soon had it sorted with Cubana and Virgin, flight home great with virgin!
I want to thank everyone at 'The Holiday Place' from booking to arrival back home they made our holiday the best!! Already some friends have booked with you and we WILL certainly be booking again with yourselves. Having worked myself in aviation and airports I have never experience such a friendly professional company whom customer service is first class!
A massive thank you to everyone!!
Janet Brunton and Gavin Mccain
Cuba Holidays Browse all
Enjoy the long list of fun options for all the family or bask on Varadero's pure white sands
- Located on a gorgeous stretch of Varadero beach.
- Sample a host of activities including snorkelling, kayaking, windsurfing, golf and more.
- Enjoy 24-hour all-inclusive service.
Unwind, relax and take it easy in Varadero before a truly Cuban experience in Havana
- Memories Miramar Havana is perfect for those wanting to visit the old Havana, yet stay in total luxury and comfort
- Miniclub for children from 2 to 12 years old at Blau Varadero
Relish the timeless charms of Cuba from the comfort of Cuba’s most cutting edge hotels
- Stay at two of Cuba’s most cutting edge hotels, bursting with modern comforts
- Explore Havana’s charismatic, timeless and bustling streets
- Relish an all-inclusive beach retreat, boasting an overabundance of facilities
A couples' special - enjoy the perfect mix of history, local culture and laidback beach retreat for the perfect romantic Cuban experience.
- Enjoy all kind of the Spa treatments, water and land sports at Blau Varadero
- Fantastic views to the ocean from the modern and elegant rooms with balcony or terrace
- The perfect location of Blau Varadero beside the pristine sandy beach
Experience the amazing beauty of Varadero during an unforgettable Cuban holiday
- Upgrade to Diamond Club from only £30pp and get an array of extra services including free golf
- Enjoy nightly entertainment and music with local musicians and the house band
- Discover a wide range of water sporting activities including wind surfing, sailing, diving and much more
- Relax and rejuvenate your body at this 24 hour All Inclusive resort
Combine colourful and vibrant Havana with a relaxing beach holiday in an award winning resort on the shores of Varadero
- Book early and benifit from huge early bird summer discounts!
- Discover Havana by day visit the historial sites and by night you can listen to live music or dance to the Salsa beat
- Enjoy complimentary pool-based dive courses on offer for beginners and experience one free daily dive at the Royalton Hicacos
- Three freshwater pools including four whirlpools and signature swim-up pool bar at Royalton Hicacos ensure an unforgettable holiday
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