Dubai International Airport makes it easier for passengers to board flights with new alphanumeric system
With an increasing number of travellers booking Dubai holidays, the nation's tourism industry continues to think of ways to ensure customer satisfaction; this includes improvements to the Dubai International Airport. Officials at the airport have recently installed a new alpha numeric system aimed at allowing passengers to navigate their way through the airport to their Dubai flights with greater ease. The move is part of a long term multi-phase $7.8 billion investment plan.
The number of travellers booking Dubai flights is increasing each year as the nation continues to build on its reputation as one of the most coveted holiday destinations in the world. As such, the importance of improving the overall visitor experience at the Dubai International Airport cannot be overlooked. Perhaps in recognition of this fact, officials at the Dubai International Airport have installed a new alpha-numeric system enabling passengers on their journey to luxury holidays in Dubai to navigate their way through the airport with greater ease.
Of the decision to switch to an alpha-numeric system, CEO of Dubai Airports, Paul Griffiths highlighted that the decision was taken bearing the customer experience in mind, stating, “Essentially we have looked at this through the eyes of our customers to help them find their flights with ease and convenience… Research shows us that passengers find an alpha-numeric system a far easier way to navigate their way through the airport and locate their boarding gate”.
As part of the upgrade the airlines, ground handling and control agencies were required to apply the new alpha- numeric system to all airport signage and computer support systems. Such an important change took a combined and well co ordinated effort with hundreds of airport staff deployed to make the necessary alterations to a total of 1,500. Remarkably, the changes took place in just a brief eight hour window ensuring that the impact on travellers heading back home from their Dubai holidays was minimal.
Image by: gadha, on Flickr
The Dubai International Airport is comprised of three terminals (Terminals, 1,2, and 3) and three concourses (Concourses 1,2 and 3) which are home to the boarding gates, airline lounges, duty free shops as well as various food and beverage outlets. Under the revised system Concourses 1, 2 and 3 have been changed to Concourse C, B and A respectively. The newly named Concourse C will house gates C1 to C50, while Concourse B will feature B1 to B32 and passengers will find gates A1 to A24 in Concourse A.
The move is one part of multi phase long term $7.8 billion investment project aimed at upgrading and expanding the Dubai International Airport. Future upgrades include colour-coding and the use of international symbols all of which will help to make the Dubai flight experience more relaxed for passengers.
Talk to a specialist
Call 020 7644 1770 to speak with our award-winning travel consultants.
Opening hours 09:00 - 21:00 GMT
Popular Holidays In Dubai Browse all
Indulge in a shopping spree in Dubi or hop on the metro to Jumeirah Beach and soak up the sun .
- Free shuttle service to Jumeirah Beach
- Complimentary wireless internet access is available in public areas
- Free shuttle to Emirates shopping malls
For an affordable luxury holiday on Dubai's iconic The Palm, head for Sofitel and take the whole family with you, they'll love it
- Boasting a Roof Top Swimming Pool
- Free high-speed internet and wifi
- Located by the famous Jumeirah Marina and close to shops, restaurants, bars and the Emirates Shopping Mall
The palatial design is just the start of this luxury resort, a perfect place to escape from the dark, cold winters.
- Unlimited access to Wild Wadi Park plus free shuttle service to a selection of Dubai Shopping Malls
- FREE half board upgrade
- Fully rejuvenate with an authentic Ottoman Spa that extends over 8,000 sq. metres and features 42 individual spa rooms and suites, as well as indoor swimming pool and Turkish Hammans
The perfect location
- Enjoy All Inclusive in beautiful Mauritius and just unwind at the beach
- Combine the best of two worlds in one journey - relax in Mauritian paradise and experience stunning Dubai
- Experience world-class dining in both incredible countries
One of the most sought-after locations in the magical city of Dubai is the artificial island of Jumeirah. Enjoy the...
With a gorgeous location on the west crescent of the Palm Jumeirah, this exclusive and ultra-deluxe resort delivers...
The stunning Intercontinental Resort Mauritius awaits, overlooking the Bay of Balaclava located on a pristine white...
The luxurious-new InterContinental Mauritius Resort Balaclava Fort overlooks the beaches of the Bay of Balaclava. This...
Rove City Centre is one of Dubai's newest hotels, offering a year-round outdoor pool and fitness centre. Conveniently...
The 4* Ramada Deira hotel boasts comfortable, modern and grand interiors and facilities, as well as easy access to the...
The Gloria Hotel & Apartments is a stunning suite and apartment hotel that is ideally located in the heart of...