Good news for Mauritius holidays at the hands of the island’s most light-heartedly luxurious resort!The Maradiva Villas Resort & Spa was officially declared the country’s leading resort at the World Travel Awards 2009 held in London last month.
"This award recognises the efforts of my team to consistently strive for excellence and customer satisfaction in everything we do. It reflects the team's passion and commitment to their work as well as the finest level of accommodation and facilities within our resort" – were the words from Sanjiv Ramdanee, Executive Director of Maradiva Villas Resort & Spa, who was there to personally receive the award.
Besides many other Mauritius holidays players, hotels, tour operators and airliner, other attendees to the ceremony included the newly appointed and highly experienced management team at Maradiva Villas Resort & Spa with general manager Francis B Longueve, whose résumé spans management roles at top hotels around the globe.
The award was presented during a glittering, red carpet ceremony held at Grosvenor House last November, where this exceptional intimate resort was praised as the best in the island by industry professionals who voted it “Mauritius’ Leading Resort’.
The luxury resort which overlooks the peaceful, turquoise lagoon of Tamarin Bay creates the perfect ambiance for the most lavish and tranquil of Mauritius holidays. With a beautiful selection of private villa settings complete with private plunge pools and open dining terraces, a diversity of cuisines using the freshest produce, excellent children's facilities and a wide range of luxurious spa treatments and healing therapies, it’s no wonder it has been selected as the best of Mauritius hotels.
Some of the key factors considered by the judges of the World Travel Awards in choosing the winners included consistent overall business performance and success, an understanding of visitor needs and expectations for a supreme customer experience, high levels of customer satisfaction, valuing personnel, fostering of innovation, creativity and team work that helps a company to deliver longer-term corporate vision.
"Voted for by tens of thousands of travel professionals worldwide, this is a true testament to the continued efforts of the team at Maradiva over the past 12 months and demonstrates excellence in customer service and guest satisfaction" - commented Manon Han, Executive Vice President, World Travel Awards.
Creating idyllic Mauritius holidays for all kinds of discerning travellers, the Maradiva Villas Resort & Spa is a member of the Leading Small Hotels of the World and the spa is also a Leading Spa.
Heralded by The Wall Street Journal as the travel industry's equivalent to the Oscars', The World Travel Awards seek out to encourage excellence in every sector of global travel and tourism whilst praising outstanding performance across all sectors of the travel industry. The poll of voters this year was the highest in World Travel Awards' 16-year history, with over 170,000 industry professionals casting their votes for what they consider to be the very best travel, tourism and hospitality products and services internationally.