Call us today on 020 7644 1755

Hard Rock Hotel Riviera Maya

5 stars

Traveller Reviews

Heaven at the Hard Rock Hotel Riviera Maya

TripAdvisor Traveller Rating

4.5 stars Based on 6904 reviews

What to expect

  • 4.5 stars Cleanliness
  • 4.5 stars Sleep Quality
  • 4.0 stars Value
  • 4.5 stars Service
  • 4.0 stars Location
  • 4.5 stars Rooms

Traveller Rating

5 stars "Awesome Property"

Mar-2018, BBtravelswell

The resort is clean, the food is awesome, the staff is exceptional! DJ Warrior is great , the vacation planners for planning resort credits were great, and Ricardo at the Martini bar kept us...

5 stars "An Awesome Vacation!"

Mar-2018, ireneblair

First time at a Hard Rock resort and the Heaven at Riviera Maya exceeded my expectations especially because it was college spring break. My husband and I were on vacation with our 21yr old who had a...

4 stars "Nice place but not the Olive in our Martini!"

Mar-2018, Soon2BEmptyNester

We just returned from a 5 day stay. We have stayed at many nice resorts in the Riviera Maya area. This one we would probably not return to as it was just not for us. First of all, the staff was...

4 stars "Exceptional Service and Extremely clean resort"

Mar-2018, 400momof2

Just wanted to recognize one very special individual, Mara Jaramillo - customer service representative on the Heaven side of the resort. She was beyond words helpful and made me feel incredibly...

5 stars "a week of HEAVEN"

Mar-2018, lanaw1961

My husband and I just returned from a week in Heaven......we have stayed here before and totally enjoyed it. The resort is large and is divided into two sides ,a family side (Hycienda) and an adult...

Holidays at Hard Rock Hotel Riviera Maya Browse all

Best Value

From £1199 per person
hard rock riviera maya

Hard Rock Riviera Maya

Whether looking for a relaxing retreat with your partner, or simply searching for some peace and intimacy by yourself, a...

From £1679 per person
hard rock riviera maya  +Moon Palace Cancun

Hard Rock Riviera Maya +Moon Palace Cancun

Enjoy two different luxury holiday experiences in one without ever leaving Mexico when you go for this exciting package...

From £1899 per person
hard rock riviera maya  + Hard Rock Cancun

Hard Rock Riviera Maya + Hard Rock Cancun

Enjoy two different experiences in one at two of Cancun's most exceptional five-star resorts - one renowned for its...

From £2129 per person
hard rock cancun  + hard rock riviera maya

Hard Rock Cancun + Hard Rock Riviera Maya

Popular with everyone, from young families, to couples and the most discerning of guests, The Hard Rock in Cancun is...

From £2319 per person
Moon Palace Cancun + hard rock riviera maya

Moon Palace Cancun + Hard Rock Riviera Maya

Get ready to offload all your worldly cares and unwind on one of the world's most widely acclaimed beach resorts;...

Talk to a specialist


Call 020 7644 1755 to speak with our award-winning travel consultants.

Opening hours 09:00 - 21:00 GMT