Rated 4.7 of 5
Holidays in Mexico and Cancun
Secrets Capri Resort, Mexico
I am writing to you after returning from the above hotel, booked with your company. I felt it necessary to write and tell you of the excellent service I received by on of your team.
I only booked my holiday about 6 weeks ago I was looking for somewhere special to go to celebrate my anniversary. After trawling through numerous brochures and making endless calls, I telephoned your office and was greeted by a FAITH DOUGLAS.
I was so please Faith booked my holiday. Not only was she pleasant, but honest in her thoughts and review of this hotel (this is quite rare). Having traveled all over the world on both business and pleasure, it was important the right holiday was booked. Having been to Mexico on a number of occasions also meant that I was looking for something just the bit different and special.
Faith delivered in every way. From answering simple questions to arranging/confirming details with the hotel. To be honest. I was a little dubious about the hotel as it had recently opened and the reviews over the internet were mixed. The photos were standard and I really was looking for a true picture of what it would be like. Faith reassured me and it was only when I set foot in the hotel did I realise that it was a first class resort. Everything about the holiday was special. The hotel itself was superb. I found it hard to fault much ( very hard for me!). The dining experiences were fantastic with great food and drinks. The best of all was probably the service. I have NEVER had such good service anywhere in the world! I know that on All Inclusive, everything is included but we felt it necessary to tip after every meal as it was that good!
To summarise, it was only down to Faith that I booked this hotel for my Anniversary. It was everything she said it would be (and more!). She must be a valuable member of your team and if there are any sales awards I think she should get it. It was a refreshing change to deal with someone who truly cared, rather than just another voice at the end of the phone. My experience was a good one with The Holiday Place and I will definitely be using you next time.
Mexico and Cancun Holidays Browse all
Stay close to all the action in a fabulous resort that's part of a beautiful ecological reserve and sits right next to Xcaret, Cancun's number one theme park.
- Exclusive discount to the eco-archaeological Xcaret Park
- Enjoy access to 11 Restaurants and 10 Bars & access to 5 Swimming Pools
- Limitless all-inclusive fun and thrills for everyone in a beautiful eco-reserve facing a glorious beach
Unwind and relax on a pristine beach knowing your kids are enjoying endless endless activities, designed especially for them at the Treasure Island Water Park
- Enjoy a film at the onsite private cinema
- Dine at a wide range of 10 restaurants & 11 bars
- Make a splash at Treasure Island Water Park
Spoil yourself rotten with a pampering holiday at one of Cancun's most luxurious all inclusive resorts, with a long list of fully-included facilities, activities and services - everyone in the family is guaranteed to be pleased!
- Enjoy a fantastic upgrade to the Preferred Club Junior Suite Tropical View
- Just 30 minutes away from Xcaret Park, an Ecological & Archaeological Theme Park with various family activities
- Explorer's Club for ages 3-12 and Core Zone for ages 9-17 provide a whole host of activities from euro-bungee to big screen movies on the beach
- As well as food & beverages, Unlimited-Luxury includes theme parties, daytime and evening entertainment and all the activities at the kids and teens clubs
A secluded location at a beautiful all inclusive resort designed for adults only is perfect for a taste of romance enhanced by Mayan wonder
- Enjoy 24 hour room service, pool and beach waiter service, six swimming pools, water sports and more
- Experience fine dining and gourmet cuisine with a choice of nine restaurants
- Relax in style at this all-suite luxury resort situated on a white sand beach
The ideal romantic setting for honeymooners and lovers to enjoy an adults only haven
- Unwind at the lavish Secrets Spa by Pevonia complete with 17 massage rooms and a hypnotherapy circuit
- Unlimited-Luxury concept offering exceptional all-inclusive privileges
- The Adults only resort promises great parties and is just 20 minutes from the nightlife of Cancun
- Travel from May onwards and enjoy a fantastic upgrade to a Preferred Club Junior Suite Pool View
Escape and indulge yourself at the recently opened Secrets The Vine, a haven of natural beauty and elegance on the shores of the Yucatan Peninsula
- Stay in an adults only Uultra deluxe beachside haven in the heart of Cancun sure to provide the perfect base for a great holiday
- Huge Savings when staying in Preferred Club rooms or suites
- Enjoy complimentary green fees at the nearby Playa Mujeres Golf Club
- Unlimited-Luxury privileges include gourmet dining at 7 restaurants and unlimited top-shelf spirits at 8 bars
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