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Hanoi hotels perform well in customer service category of TripAdvisor's 2015 Travelers' Choice Awards

Five Hanoi hotels have featured on TripAdvisor's list of the top 25 hotels in the world in the best customer service category of the 2015 Travelers' Choice Awards. Among the five hotels, the Oriental Central Hotel was the highest ranking placing 6th while the Hanoi Charming 2 Hotel took 10th place.

Hanoi hotels perform well in customer service category of TripAdvisor's 2015 Travelers' Choice Awards

The tourism sector in Vietnam has a lot to be proud of, particularly when it comes to the capital city as five hotels in Hanoi have been listed in TripAdvisor's 2015 Travelers' Choice Awards in the category of the top 25 hotels in the world with the best customer service.

The Oriental Central Hotel ranked as high as 6th place, the Hanoi Charming 2 Hotel was in 10th place, the Hanoi Serene Hotel in 11th place while the Hanoi Meracus Hotel 2 and Essence Hanoi Hotel and Spa were listed 21st and 24th place respectively.

For the top ranking Oriental Central Hotel, TripAdvisor members have been giving rave reviews about the high quality of the customer service. Several comments have praised the helpfulness of the staff and many reviewers have noted that the customer service at the Oriental Central Hotel helped to make their holidays in Hanoi all the more memorable.

Senior TripAdvisor reviewer, Jess_Clay stated:

"What a fabulous place to stay in Hanoi - great location to really explore the Old Quarter and the service offered by the hotel and, in particular, by the hotel manager, Brian Do, is exceptional. The hotel couldn't have done more to make our stay so very pleasant".

The top five hotels to place ahead of Hanoi's Oriental Central Hotel in the best service category were The Place Luxury Boutique Villas in Ko Tao, Surat Thani Province, Riad Kheirredine of Morocco, Hotel Residence Agnes in Prague, Czech Republic, the UK's family run Lawton Court Hotel and the Hamanasi Adventure and Dive Resort in Belize.

TripAdvisor is largely considered to be the most trusted site for hotel reviews. The annual Travelers' Choice Awards, now in its 13th year, is based on the thousands of reviews and ratings of hotels, restaurants and even attractions from the TripAdvisor community.

In addition to the world's best hotels for customer service, other categories up for grabs each year include the world's best small hotels, luxury hotels, romantic hotels, all inclusive resorts along with the top 25 best beaches, restaurants and destinations on the rise.

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