Rated 5.0 of 5
Holidays in Mexico and Cancun
Special Thank you to Our Reservation Agent
Unfortunately due to Hurricane Irma, the day before we were due to fly out my partner and I were forced to cancel this holiday out of fears for our personal safety. We made contact with the Holiday Place the same day and the following day attempting to rearrange our holiday, determined not give in despite extremely challenging circumstances and of course very last minute timing. I am writing to express my belated gratitude to the Holiday Place, and in particular to one of your agents who identified himself as "Danny". Under enormous pressure, given the situation in the Caribbean at the time creating mayhem with peoples holidays, Danny remained calm, patient, sympathetic and worked tirelessly on our behalf, fighting our corner to get us the best possible deal at a different hotel from the same resort chain in Mexico, dealing with British Airways (rather him than me) and keeping us updated and advising us every step of the way as to the best and quickest way to get things done, even staying in late to ensure we got sorted. Danny was no doubt juggling multiple equally demanding and frustrated clients at the time but still we felt like he had our backs regardless and without him I think it unlikely we would have sorted a holiday under those conditions. My partner and I have traveled to Iceland, Europe, Egypt, Jamaica and Mexico and we both agree that Mexico was our best holiday so far, with a great deal of that being thanks to Danny and several others at your organisation. I am very pleased and impressed with your service and I hope Danny gets the recognition and reward he deserves. I will most likely use the Holiday Place again in the future and have already recommended you to friends and family. Many thanks again and all the best.
Mexico and Cancun Holidays Browse all
At Now Sapphire Riviera Cancun, you will experience unlimited all-inclusive luxury 24 hours a day - it's the holiday of a lifetime
- Unlimited-Luxury with gourmet dining and premium beverages in a choice of six reservation-free restaurants and five stylish bars
- Enjoy endless activities - from kayaking to snorkelling, windsurfing and much more
- Pamper yourself with innovative treatments at the Now Spa by Pevonia
Enjoy sweeping ocean views from your room, indulge in unlimited inclusions and soak up the best of Cancun at an unforgettable resort
- Set on a pristine stretch of private white sand fringing the Caribbean Sea, in the popular hotel district of the city
- Every luxury is included in the package - top-shelf spirits, gourmet meals, snacks and a great programme of day and night activities, including various water-sports
- Boutique-style guestrooms with ocean views and luxury amenities
Life doesn't get much better than a stay in the Riviera Maya, just a heartbeat away from the awe-inspiring Tulum pyramids
- The FREE Unlimited Connectivity app allows guests to make local calls, send messages, emails and surf the web over the hotel's Wi-Fi. It's even possible to book Spa treatments, plan romantic dinners, check the resort map, book activities and more!
- Go for the Unlimited-Luxury Experience at one of Mexico's most coveted all-inclusive resorts
- All-inclusive facilities include 9 restaurants, 7 bars, a private beach, 2 pools and more
The ideal romantic setting for honeymooners and lovers to enjoy an adults only haven
- Unwind at the lavish Secrets Spa by Pevonia® complete with 17 massage rooms and a hypnotherapy circuit
- Adults only resort promising great parties - only 20 minutes from the nightlife of Cancun
- Unlimited-Luxury® concept offering exceptional all-inclusive privileges
A secluded location at a beautiful all inclusive resort designed for adults only is perfect for a taste of romance enhanced by Mayan wonder
- Enjoy 24 hour room service, pool and beach waiter service, six swimming pools, water sports and more
- Experience fine dining and gourmet cuisine with a choice of nine unique restaurants
- Relax in style at this all-suite luxury resort situated on a pristine white sand beach
Stay close to all the action in a fabulous resort that's part of a beautiful ecological reserve and sits right next to Xcaret, Cancun's number one theme park.
- Limitless all-inclusive fun and thrills for everyone in a beautiful eco-reserve facing a glorious beach
- Enjoy access to 11 Restaurants and 10 Bars catering to every taste and occasion & access to 7 glorious Swimming Pools including 1 at Royal Level, 1 salt water pool only for adults and 1 children's pool
- This resort is a fantastic choice for an exciting family holiday that you will never forget, why not make it extra special by upgrading to visit the amazing Xcaret Park (extra charges apply)
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