Rated 4.8 of 5
Holidays in Mexico and Cancun
Mexico Cancun Holiday
Overall the holiday experience was amazing. I have to say that the return journey was not too pleasant as we experienced very poor service from Virgin Atlantic on the return check in. Due to poor service and extremely poor staff representation, our check in was delayed by over an hour!
We were re-directed to another check in desk, when we were already in the check in queue and quite close to the front. Whilst waiting in the queue, a member of staff decided that we could not use this queue (along with many other travellers behind us) and insisted in a very rude manner that we had to go back to the original queue.
Return journeys are never that rewarding, but the way that we were spoken to and dealt with has left a very nasty taste in our mouths (as I'm sure many others too) for using Virgin again. I am aware that we were only travelling in economy, but never the less, we still paid considerable fees to fly with Virgin adn did not appreciate the way we were dealt with.
Holiday Place have been great and I would have no hesitation in using you again – Virgin on the other hand is a different matter.
Mexico and Cancun Holidays Browse all
At Now Sapphire Riviera Cancun, you will experience unlimited all inclusive luxury 24 Hours a day - it's the holiday of a lifetime
- Book now and save for travel between May - October 2019 and enjoy an upgrade to a Preferred Club Junior Suite Ocean Front
- Unlimited-Luxury with gourmet dining and premium beverages in a choice of six reservation-free restaurants and five stylish bars
- Enjoy endless activities - from kayaking to snorkelling, windsurfing and much more
- Pamper yourself with innovative treatments at the Now Spa by Pevonia
Enjoy exclusive privileges on tap as part of the resort's signature Unlimited-Luxury all-inclusive concept.
- Book now and save for travel between May - October 2019 and enjoy an upgrade to a Preferred Club Ocean View
- Retreat to one of the Mexican Caribbean's most coveted and secluded beach hideaways
- Something to keep everyone entertained at this fantastic family friendly resort
- Outdoor pool theater for shows and theme dinners
The ideal romantic setting for honeymooners and lovers to enjoy an adults only haven
- Book now and save for travel between May - October 2019 and enjoy an upgrade to a Junior Suite Pool View
- Adults only resort promising great parties and only 20 minutes from the nightlife of Cancun
- Unwind at the lavish Secrets Spa by Pevonia® complete with 17 massage rooms and a hypnotherapy circuit
- Unlimited-Luxury® concept offering exceptional all-inclusive privileges
Use up to $2000 resort credit to indulge in spa treatments, golf sessions or a selection of excursions that will make your Cancun holiday truly unforgettable.
- Duran Duran in concert at Moon Palace on 29th December (tickets additional cost)
- Winner of the Trip Advisor 2015 Travellers Choice Award
- Enjoy the impressive $2000 Resort Credit per booking that you can spend on golf, spa treatments, dolphin swims, visit to Chichen Itza, Express Tour of Tulum, Family fun days out at the Wet 'N' Wild Waterpark and much more
- Whether you are looking for an active holiday or a relaxing break, Moon Palace Resort is an ideal destination for travellers of all ages
A secluded location at a beautiful all inclusive resort designed for adults only is perfect for a taste of romance enhanced by Mayan wonder
- Enjoy 24 hour room service, pool and beach waiter service, six swimming pools, water sports and more
- Experience fine dining and gourmet cuisine with a choice of nine unique restaurants
- Relax in style at this all-suite luxury resort situated on a pristine white sand beach
Get up to $3600 resort credits to spend on luxurious extras like spa treatments, golf, excursions and so much more!
- Relax and rejuvenate at the world-class spa with 75 treatment rooms
- Dine at a wide choice of restaurants specialising in Italian, Asian and Mexican cuisine
- Enjoy Up to $3600 resort credit to spend on spa, excursions, golf and more
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