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Two RIU hotels in Mexico receive awards for excellent customer service

Two RUI hotels in Mexico have been recognised for their excellent customer service, facilities and cuisine by clients of the tour operator TUI Nordic. The two hotels in Cancun and Playa del Carmen were honoured at an awards ceremony that took place at the Hotel Riu Palace Peninsula and was attended by almost 100 tourist industry professionals.

Two RIU hotels in Mexico receive awards for excellent customer service

Clients from the tour operator TUI Nordic have given awards to two RUI hotels in Mexico during an awards ceremony attended by nearly 100 travel industry professionals.

The Riu Palace Mexico in Playa del Carmen and the Riu Palace Las Americas in Cancun were both recognised for their excellent customer service, facilities and gourmet cuisine during an awards ceremony at the Hotel Riu Palace Peninsula.

The five-star Riu Palace Las Americas in Cancun was given a Blue Award in the "Special Award for Excellent Performance" category. This award is only given to a hotel when it receives the highest scores in customer satisfaction questionnaires.

The "Bronze Special Award for Excellent Performance" was awarded to the recently-refurbished Riu Palace Mexico due to its high score in the Hotel General Impression category.

Riu Palace Las Americas is located in the heart of the popular Mexican resort of Cancun and guests can enjoy luxury hotel facilities including a freshwater swimming pool, Jacuzzi, gym, sauna, the "Renova Spa" wellness centre, and several speciality restaurants.

The beachfront Riu Palace Mexico is situated three kilometres from Playa del Carmen in a shared complex along with several other Riu hotels: Hotel Riu Palace Riviera Maya, Hotel Riu Yucatan, Hotel Riu Playacar and the ClubHotel Riu Tequila. Guests can enjoy an array of activities available across the complex including, table tennis, volleyball, golf work outs in the gym, and fun water sports such as windsurfing, catamaran, kayaking, body boarding, snorkelling and scuba diving.

Cancun sits on the Yucatan channel which separates Mexico from the island of Cuba. Holidaymakers can enjoy water sport activities on the Nichupte Lagoon or take tours to the historic Mayan archaeological sites such as Kinichna, Dzibanche and Tulum.

RIU Hotels and Resorts is a family-run Spanish hotel chain with over 100 hotels in 16 countries across the world.

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