Two RIU hotels in Mexico receive awards for excellent customer service
Two RUI hotels in Mexico have been recognised for their excellent customer service, facilities and cuisine by clients of the tour operator TUI Nordic. The two hotels in Cancun and Playa del Carmen were honoured at an awards ceremony that took place at the Hotel Riu Palace Peninsula and was attended by almost 100 tourist industry professionals.
Clients from the tour operator TUI Nordic have given awards to two RUI hotels in Mexico during an awards ceremony attended by nearly 100 travel industry professionals.
The Riu Palace Mexico in Playa del Carmen and the Riu Palace Las Americas in Cancun were both recognised for their excellent customer service, facilities and gourmet cuisine during an awards ceremony at the Hotel Riu Palace Peninsula.
The five-star Riu Palace Las Americas in Cancun was given a Blue Award in the "Special Award for Excellent Performance" category. This award is only given to a hotel when it receives the highest scores in customer satisfaction questionnaires.
The "Bronze Special Award for Excellent Performance" was awarded to the recently-refurbished Riu Palace Mexico due to its high score in the Hotel General Impression category.
Riu Palace Las Americas is located in the heart of the popular Mexican resort of Cancun and guests can enjoy luxury hotel facilities including a freshwater swimming pool, Jacuzzi, gym, sauna, the "Renova Spa" wellness centre, and several speciality restaurants.
The beachfront Riu Palace Mexico is situated three kilometres from Playa del Carmen in a shared complex along with several other Riu hotels: Hotel Riu Palace Riviera Maya, Hotel Riu Yucatan, Hotel Riu Playacar and the ClubHotel Riu Tequila. Guests can enjoy an array of activities available across the complex including, table tennis, volleyball, golf work outs in the gym, and fun water sports such as windsurfing, catamaran, kayaking, body boarding, snorkelling and scuba diving.
Cancun sits on the Yucatan channel which separates Mexico from the island of Cuba. Holidaymakers can enjoy water sport activities on the Nichupte Lagoon or take tours to the historic Mayan archaeological sites such as Kinichna, Dzibanche and Tulum.
RIU Hotels and Resorts is a family-run Spanish hotel chain with over 100 hotels in 16 countries across the world.
Talk to a specialist
Call 020 7644 1770 to speak with our award-winning travel consultants.
Opening hours 09:00 - 21:00 GMT
Popular Holidays In Mexico and Cancun Browse all
At Now Sapphire Riviera Cancun, you will experience unlimited all inclusive luxury 24 Hours a day - it's the holiday of a lifetime
- Unlimited-Luxury with gourmet dining and premium beverages in a choice of six reservation-free restaurants and five stylish bars
- Enjoy endless activities - from kayaking to snorkelling, windsurfing and much more
- Pamper yourself with innovative treatments at the Now Spa by Pevonia
Enjoy sweeping ocean views from your room, indulge in unlimited inclusions and soak up the best of Cancun at an unforgettable resort
- Set on a pristine stretch of private white sand fringing the Caribbean Sea, in the popular hotel district of the city
- Every luxury is included in the package - top-shelf spirits, gourmet meals, snacks and a great programme of day and night activities, including various water-sports
- Boutique-style guestrooms with ocean views and luxury amenities
Get up to $3600 resort credits to spend on luxurious extras like spa treatments, golf, excursions and so much more!
- Relax and rejuvenate at the world-class spa with 75 treatment rooms
- Enjoy Up to $3600 resort credit to spend on spa, excursions, golf and more
- Dine at a wide choice of restaurants specialising in Italian, Asian and Mexican cuisine
Escape and indulge yourself at the recently opened Secrets The Vine, a haven of natural beauty and elegance on the shores of the Yucatan Peninsula
- Unlimited-Luxury® privileges include gourmet dining at 6 restaurants, a poolside grill, a cafe and unlimited top-shelf spirits at 6 bars and lounges
- Enjoy complimentary green fees at the nearby Playa Mujeres Golf Club
- Stay in an adults only ultra deluxe beachside haven in the heart of Cancun sure to provide the perfect base for a great holiday
- Signature element of wine with a winery including over 3000 varieties of wine.
If you're searching for the perfect combination of beach fun and natural discovery, look no further than Occidental at...
The Riviera Maya has long been one of the touristic gems of the Americas. The Now Sapphire Riviera Cancun is set just...
Take a holiday to the Caribbean resort of Cancun in Mexico. In the magnificent Moon Palace Cancun you will be perfectly...
Soak up the sun in limitless luxury surrounded by luscious gardens and an idyllic setting at Oasis Cancun Lite. Your...
No matter if you're returning or if this is your first time to Cancun, days full of entertainment and fine dining at the...
Take advantage of the amazing perks available at the all-inclusive Grand Ocean Oasis Sens while on a long 15-day holiday...