Grand Velas Riviera Maya announces dedicated butlers for Grand Class Suite guests
Travellers who are seeking a luxurious experience and high level of service during Cancun holidays in the Riviera Maya will receive exactly this and more at the Grand Velas Riviera Maya near Playa del Carmen in Mexico. The resort has recently launched the dedicated Grand Class Butlers Concierge programme.
Holidaymakers visiting the Grand Velas Riviera Maya Resort in Mexico will be in for a treat after it recently unveiled its dedicated Butler Concierge programme.
Travellers taking Cancun holidays in the Riviera Maya in the resort's 90 upscale Grand Class Suites will be able to enjoy a high level of service from their own personal butler.
The dedicated butlers are on hand to help with a selection of services including unpacking luggage, booking dinner reservations, organising sightseeing excursions, arranging airport transfers, booking spa appointments and organising purchases to be shipped to guests' homes.
The butlers are multilingual and receive 180 hours of training in the classroom and 60 hours of service training before they gain their "ambassador" status.
"Our guests ask us for many things, and we do everything within our means to satisfy their requests," commented Fernando Garcia Rossette, the Managing director of Grand Velas Resorts.
"Guests have asked our butlers for everything, including acquiring an elephant for a wedding with less than 24 hours notice, acquiring an unusual orchid from another country, preparing special foods, and even dancing in order to get a baby to fall asleep."
The Grand Velas Riviera Maya Resort is one of the most luxurious all inclusive Riviera Maya hotels in the region and is located near Playa del Carmen in Mexico upon 82 tropical acres of land made up of a lush jungle, protected mangroves, and a white sandy beach.
The resort has 491 suites ranging from 1,184 to 3,767-square feet, each boasting elegant furnishings and modern amenities including in-suite plunge pools, 42-inch plasma TVs, whirlpool baths, espresso machines, and much more.
Visitors can choose from three categories of lavish accommodation: Zen Grand Suites which are encircled by flora and fauna of the Yucatan Peninsula's thriving jungle; Ambassador Class, with ocean views and perfect for families; and the most in-demand accommodation – Grand Class with personal butlers.
In the Riviera Maya, guests can enjoy the hotel's high end facilities such as an 89,000-square foot spa, a modern fitness centre with personal trainers, several specialty restaurants serving international cuisine.
As well as being a prime hotspot for holidays near Cancun, the resort is a popular choice for destination wedding and honeymoons with a collection of idyllic settings for romantic ceremonies.
Talk to a specialist
Call 020 7644 1770 to speak with our award-winning travel consultants.
Opening hours 10:30 - 17:30 GMT
Popular Holidays In Mexico and Cancun Browse all
Life doesn't get much better than a stay in the Riviera Maya, just a heart beat away from the awe-inspiring Tulum pyramids
- The proximity to the "best-preserved Mayan ruins in the Western Hemisphere"
- The FREE Unlimited Connectivity app allows guests to make local calls, send messages, emails and surf the web over the hotel's Wi-Fi. It's even possible to book Spa treatments, plan romantic dinners, check the resort map, book activities and more
- All-inclusive facilities include 9 restaurants, 7 bars, a private beach, 2 pools and more
Enjoy exclusive privileges on tap as part of the resort's signature Unlimited-Luxury all-inclusive concept.
- Intimate wine cellar offering international premium brand wine selections
- Something to keep everyone entertained at this fantastic family friendly resort
- Outdoor pool theater for shows and theme dinners
Escape and indulge yourself at the recently opened Secrets The Vine, a haven of natural beauty and elegance on the shores of the Yucatan Peninsula
- Stay in an adults only Uultra deluxe beachside haven in the heart of Cancun sure to provide the perfect base for a great holiday
- Huge Savings when staying in Preferred Club rooms or suites
- Enjoy complimentary green fees at the nearby Playa Mujeres Golf Club
- Unlimited-Luxury privileges include gourmet dining at 7 restaurants and unlimited top-shelf spirits at 8 bars
A secluded location at a beautiful all inclusive resort designed for adults only is perfect for a taste of romance enhanced by Mayan wonder
- Enjoy 24 hour room service, pool and beach waiter service, six swimming pools, water sports and more
- Experience fine dining and gourmet cuisine with a choice of nine restaurants
- Relax in style at this all-suite luxury resort situated on a white sand beach
If you're searching for the perfect combination of beach fun and natural discovery, look no further. Home to ancient...
Have the dreamiest of getaways at the magnificent, ultra all-inclusive Dreams Sands Cancun and make the most of the...
Take a holiday to the Caribbean resort of Cancun in Mexico. In the magnificent Moon Palace Cancun you will be perfectly...
Discover a world of entertainment and join in on the best, non-stop family fun at the all-inclusive Sea Adventure Resort...
Playacar is simply one of the most scintillating stretches of coastline in Mexico, if not the world. Take eight days to...
Soak up the sun in limitless luxury surrounded by luscious gardens and an idyllic setting at The Grand Lifestyle at...