Virgin Atlantic Launches Flight Status Information via Twitter
Travellers' heading off to their Caribbean holidays aboard Virgin Atlantic flights will now be able to check the flight arrival and departure statuses through their Twitter accounts as the airline launches the brand new "tweet bot" service.
Virgin Atlantic has launched a brand new service that will allow passengers to check the status of flights arrivals and departures via Twitter.
The new “tweet bot” @VAAInfo service will be available to travellers with Twitter accounts and is the first of its kind to be launched by an airline company. The service allows customers to make a query about a flight and within seconds they will receive tweets back providing real time information about flight arrival and departures.
Tourists can check the status of flights taking them to their Caribbean holidays, business trips to New York, or honeymoons in South Africa. The status of return flights can be checked while travellers are abroad in Caribbean hotels and resorts for example, and it is a great service for people who are on the go, such as business travellers.
Fergus Boyd, the Head of E-commerce, said: “We now have over 50,000 Twitter followers worldwide and we know that many of them use the social network to keep abreast of travel news and updates.
“We are finding that many travellers are using the tool simply to confirm when their flight departs and others to check details when picking up friends and family from the airport.”
The service is also available for passengers to use while in the air during flights to the Caribbean (as Virgin Atlantic offers flights to as many as 8 destinations in the Caribbean alone) or other exotic destinations that the airline offers services to. This enables travellers to check on connecting flights, while family and friends can check the status of flights at home to save waiting around at airports.
Boyd added: “This service, although used by many on a day to day basis, will really come into its own during times of disruption when we get high peaks of customer queries, many of which are simply asking for an update on the status of their flight.”
Virgin Atlantic operates flights to destinations across the world including New York, Miami, Chicago, Las Vegas, Orlando, Los Angeles, Washington and Boston in the United States; Cape Town and Johannesburg in South Africa; Dubai in the United Arab Emirates; Sydney in Australia; Shanghai in China; Tokyo in Japan; Hong Kong; Manchester, Glasgow and London in the United Kingdom; and St Lucia, Barbados, Jamaica, Antigua, Tobago, Grenada in the Caribbean.
Whether passengers are taking romantic Caribbean holidays, business trips to Shanghai, or a city break to the United States, the new service will provide regular up-to-the-minute status updates.
Talk to a specialist
Call 020 7644 1770 to speak with our award-winning travel consultants.
Opening hours 09:00 - 21:00 GMT
Popular Holidays Browse all
Discover everything the ‘Island of the Gods’ has to offer with a stay in the buzzing Seminyak area
- Restore your inner balance at Taum Spa or take a surfing lesson
- Incredible value upgrades to private pool rooms
- Complimentary shuttle to town centre and Petitenget Beach
Spend wonderful days exploring India's most iconic landmarks, diving deep into a world of wonder with a wealth of spectacular sights to discover
- Immersive tour that will introduce you to India - Home to the cities of Delhi, Agra and Jaipur, the golden triangle is an area of extraordinary cultural wealth and splendour
- Experience the bustling street life of Delhi, a city like no other, with teeming bazaars and the Great Mosque in Old Delhi
- Visit Jaipur's Hawa Mahal, an icon of Rajashtani architecture and the ethereally beautiful Taj Mahal of Agra
Treat your family to an unforgettable Arabian adventure and make a splash at the world's most extravagant aquatic hotel!
- Exciting marine and entertainment attractions that the whole family can enjoy
- Free Half Board with a huge range of dining options
- Free access to Aquaventure and Lost Chambers
- Experience the culinary gourmet adventure with over 22 world-class restaurants, lounges and bars including the Michelin star restaurant Nobu
Ideal for trendy couples - stay at a chic and sleek hotel in the heart of vibrant Havana and then Stay next to Cuba's famous Varadero beach
- Blau Varadero offers something for everyone with as little or as much as you want to do on offer including a spa
- Exclusive Couples offer - Welcome Cocktail, 1 hour free Wifi Access in Havana plus a bottle of wine on arrival, 30-minute massage and a Romantic Dinner in Varadero
- Be swept away by the amazing views of Havana from Capri's rooftop pool
Combine exploring the old dimes of Havana with a refreshing beach retreat in Vardero on an unforgettable twin centre...
If you want to really feel Cuba's beating heart and pulsating rhythms, this is one of the best for an unforgettable...
Take a holiday to the Caribbean resort of Cancun in Mexico. In the magnificent Moon Palace Cancun you will be perfectly...
Situated just minutes from the Bugibba promenade, Sunflower hotel enjoys an excellent location in the popular area of...
Zabeel House Mini by Jumeirah is a playful, pocket friendly hotel high on design and low on complexity. Perfectly...
Experience the height of luxurious comfort at the modern deluxe Pearl Rotana, designed to suit the needs of business,...