Virgin Atlantic Launches Flight Status Information via Twitter
Travellers' heading off to their Caribbean holidays aboard Virgin Atlantic flights will now be able to check the flight arrival and departure statuses through their Twitter accounts as the airline launches the brand new "tweet bot" service.
Virgin Atlantic has launched a brand new service that will allow passengers to check the status of flights arrivals and departures via Twitter.
The new “tweet bot” @VAAInfo service will be available to travellers with Twitter accounts and is the first of its kind to be launched by an airline company. The service allows customers to make a query about a flight and within seconds they will receive tweets back providing real time information about flight arrival and departures.
Tourists can check the status of flights taking them to their Caribbean holidays, business trips to New York, or honeymoons in South Africa. The status of return flights can be checked while travellers are abroad in Caribbean hotels and resorts for example, and it is a great service for people who are on the go, such as business travellers.
Fergus Boyd, the Head of E-commerce, said: “We now have over 50,000 Twitter followers worldwide and we know that many of them use the social network to keep abreast of travel news and updates.
“We are finding that many travellers are using the tool simply to confirm when their flight departs and others to check details when picking up friends and family from the airport.”
The service is also available for passengers to use while in the air during flights to the Caribbean (as Virgin Atlantic offers flights to as many as 8 destinations in the Caribbean alone) or other exotic destinations that the airline offers services to. This enables travellers to check on connecting flights, while family and friends can check the status of flights at home to save waiting around at airports.
Boyd added: “This service, although used by many on a day to day basis, will really come into its own during times of disruption when we get high peaks of customer queries, many of which are simply asking for an update on the status of their flight.”
Virgin Atlantic operates flights to destinations across the world including New York, Miami, Chicago, Las Vegas, Orlando, Los Angeles, Washington and Boston in the United States; Cape Town and Johannesburg in South Africa; Dubai in the United Arab Emirates; Sydney in Australia; Shanghai in China; Tokyo in Japan; Hong Kong; Manchester, Glasgow and London in the United Kingdom; and St Lucia, Barbados, Jamaica, Antigua, Tobago, Grenada in the Caribbean.
Whether passengers are taking romantic Caribbean holidays, business trips to Shanghai, or a city break to the United States, the new service will provide regular up-to-the-minute status updates.
Talk to a specialist
Call 020 7644 1770 to speak with our award-winning travel consultants.
Opening hours 10:30 - 17:30 GMT
Popular Holidays Browse all
A resort where there is something for everyone
- FAMILY PACKAGES from £ 1899 for a family of 2 adults & 2 kids below 12
- A fantastic all-inclusive programme with great the entertainment options including kids and teen club
- up to 2 children eat and stay for free
Sun-seekers will love this deal transporting you to the golden beaches of Phuket
- 3 free-form swimming pools to choose from
- Take advantage of the swim up bar
- Complimentary shuttle service to Ya Nui Beach, Nai harn Beach and Kata Beach
Spend wonderful days exploring India's most iconic landmarks, diving deep into a world of wonder with a wealth of spectacular sights to discover
- Includes entrance fees at all monuments as per the itinerary
- Enjoy a traditional rickshaw ride through Old Delhi, see the majestic Taj Mahal, experience traditional Rajasthani family dinner in vibrant Jaipur and much more
- An English-Speaking local Guide
Stay close to all the action in a fabulous resort that's part of a beautiful ecological reserve and sits right next to Xcaret, Cancun's number one theme park.
- Exclusive discount to the eco-archaeological Xcaret Park
- Enjoy access to 11 Restaurants and 10 Bars & access to 5 Swimming Pools
- Limitless all-inclusive fun and thrills for everyone in a beautiful eco-reserve facing a glorious beach
Soak in the vitamin D on Phuket’s sun-kissed coastline with a stay the Rawai Palm Beach Resort, a matter of steps from...
One of Havana’s most historically popular mafia-run hotels of the 50s, the Capri is a legendary property with over...
Soak up the history of Havana as well as the magnificence of Varadero beach on an unforgettable twin centre holiday to...
Situated just minutes from the Bugibba promenade, Sunflower hotel enjoys an excellent location in the popular area of...
The Gloria Hotel & Apartments is a stunning suite and apartment hotel that is ideally located in the heart of Dubai. It...
Despite having opened its doors to guests in 2008, this boutique hotel has been around for much longer as it once was a...