Cancun International Airport rated top airport in Latin America-Caribbean region
Cancun Airport has been named as the top performing airport in the Latin America - Caribbean region by Airports Council International and received recognition for its high level of service towards travellers on flights to Cancun and Cancun holidays.
The airport was recognised for its high quality of modern facilities for passengers on Cancun holidays, friendly and relaxed ambience, and spotlessly clean terminal. Airports Council International (ACI) also gave Cancun International Airport the "Best Improvement Award", recognising the progress made in improving the quality of service offered by staff and officials.
Ten factors are identified as essential elements in order to receive top recognition from ACI. These include the airport's ambience; cleanliness of the terminals; comfort of the waiting areas, availability of washrooms; cleanliness of washrooms; helpfulness of airport staff members; business lounges; level of ease of making connections; passport/ ID inspections; and level of shopping facilities.
In order to qualify for the recognition from ACI, airports must strive to keep up with the expectations and standards of customers and introduce new innovations to keep passengers happy. Cancun International Airport now meets these high standards and provides visitors on Cancun holidays with an enjoyable airport experience.
Cancun's airport is Mexico's second busiest airport next to Mexico City International Airport, but is the biggest airport in Latin America and Mexico for international passengers taking holidays in Cancun and travelling onto other regions in the Caribbean. ASQ, a leading standard tool, is available to help participating airports measure the level of improvements made each year and monitor the performance of airport services. The tool is now used by many airports all across the world.
Cancun International Airport will receive their award at the official ceremony which will take place at the ACI Asia Pacific Region's Annual Conference in Sanya, Hainan, China on 13 May 2010.
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