Ritz-Carlton sued over mismanagement of Jamaica luxury hotel
Ritz-Carlton is now in a $145million dispute against the Atlanta Company for the apparent mismanagement of one of their luxury resorts in Jamaica. They have been accused by the other party over the management of Rose Hall Resort L.P
Ritz-Carlton Hotels are currently in a $145 million legal dispute regarding the operation of a luxury resort in Jamaica. Ritz-Carlton, who have experience in managing Jamaica hotels, have been accused by Atlanta company, Rose Hall Resort L.P, of refusing to keep the Montego Bay hotel's beach clean and failing to maintain the resort's sewage treatment plant amongst other things.
After opening the luxury resort in August 2000, Ritz-Carlton, now owned by Marriott International Inc, predicted profits close to $20million by the year 2003. However, Rose Hall Resort has yet to receive any financial returns since the hotel group took over the management of the resort. The lawsuit reportedly argues:
"Instead of a trusting and mutually beneficial relationship, Ritz-Carlton has put Rose Hall through a nightmare of theft, broken promises, gross negligence and outright fraud."
The Caribbean resort is popular with travellers taking luxury Jamaica holidays but because the Rose Hall Resort was allegedly not up to the expected high standards, many visitors choose to stay in other Jamaica hotels for their holidays. Rose Hall Resort has also obtained a temporary restraining order against Ritz-Carlton forbidding any documents or items from the resort.
The Ritz project was launched by John Rollins but he died just a few months before the Rose Hall Resort opened and the property is currently owned by John Rollins' nephew, R, Randall Rollins. Rose Hall Resort L.P will terminate the contract with Ritz-Carlton on 1 October and are seeking a new management group as the ongoing law suit continues.
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