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Palafitos at El Dorado Maroma, by Karisma

5 stars




Palafitos additional Gourmet Inclusive® package features:

  • Welcome relaxing hand and head massage
  • Butler’s Lounge
  • Private beach area
  • Welcome glass of champagne
  • Wide variety of International & Domestic Beers
  • In-suite customisable mini fridge
  • 24-hour room service (restrictions apply on rainy days)
  • In-room savoury & sweet gourmet snacks
  • Access and preferential reservations at sister hotel restaurants (excluding Le Chique. Does not include transportation)
  • In-room safety box with inside plug
  • Newspaper menu
  • Beach bags for use during stay
  • Special nightly entertainment including live music, Champagne stargazing event and more
  • Exclusive Spa & Restaurant
  • Free high speed wireless internet service
  • Ironing board & iron (on request)

Palafitos Gourmet Inclusive Butler Service:


  • Ensure your preference are in-suite in accordance to the form previously filled out online

Upon arrival:

  • Private check-in
  • Provide all information regarding tour and Spa services
  • Unpack luggage
  • Provide a private orientation of the property

Throughout your stay:

  • Make all dinner reservations, tour booking and in property activities
  • Reserve Spa treatments
  • Serve an inspired sunrise coffee experience
  • Serve in-suite full breakfast
  • Serve pre-dinner drinks and gourmet bites
  • Liaise with housekeeping on servicing of the suite
  • Ensure suite is kept in perfect condition and arranged according to guests’ preferences
  • Expedite all room service orders
  • Dressing services before dinner for your entire stay (complimentary)
  • Arrange laundering of clothing the day prior to departure (5 pieces per person)
  • Packing luggage service

Palafitos Beach & Pool Butler Service including:

  • Exclusive beach beds
  • Delivery of your favourite drinks while you lounge on the beach or pool
  • Sunscreen and towel service
  • Newspapers, magazines and reading material
  • Refreshment and Gourmet bites
  • Cold refreshing face towels
  • Picnic service on the beach

Talk to a specialist


Call 020 7644 1755 to speak with our award-winning travel consultants.

Opening hours 09:00 - 21:00 GMT