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Hard Rock Hotel Riviera Maya

5 stars

Rooms

Guests retreat to accommodations in one of the resort's low-rise buildings. If romance is on the agenda, you will be thrilled to see the spacious double Jacuzzi nestled in the corner of the room. Plush bathrobes hang in the closet and high-end bath products are found in the marble bathrooms-two small luxuries you will love. The "Palace Bed" invites guests to share in the pleasure and comfort that is sure to provide. A mini bar comes stocked with cold water, soda, juices and domestic beer and a liquor dispenser; if it runs low, a quick call to Palace Express guarantees a quick delivery.

DELUXE DIAMOND

  • 1 King 
  • Hydro spa tub
  • Balcony with a hammock
  • Liquor dispenser containing whiskey, tequila, rum & vodka
  • Mini bar containing soft drinks, bottled water, juices & domestic beer
  • LCD television with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually-controlled air conditioning
  • Coffee maker
  • Direct dial telephone
  • Aromatherapy and Pillow Menu
  • iPod Deck
  • Hair dryer
  • Iron and ironing board
  • Free wireless internet
  • 24-hour Room Service 
  • Nightly Petit Fours
  • Turndown service 
  • Private check-in area
  • Maximum occupancy: 4 guests

DELUXE GOLD

  • 1 King or 2 double beds
  • Hydro spa tub  
  • Balcony with a hammock
  • Liquor dispenser contains whiskey, tequila, rum & vodka
  • Mini-bar containing soft drinks, bottled water, juices and domestic beer
  • LCD television with satellite
  • Purified water
  • Rock Spa® bath amenities 
  • Bathrobes & slippers
  • Digital safe
  • Individually-controlled air conditioning
  • Coffee maker
  • Direct dial telephone
  • Hair dryer
  • Iron and ironing board
  • Free wireless internet
  • 24-hour Room Service
  • Maximum occupancy: 4 adults

DELUXE FAMILY 

  • Connecting rooms, one with king bed and one with two double beds
  • Hydro spa tub in each room
  • Balcony with a hammock
  • Liquor dispenser containing upgraded brands of liquor
  • Mini bar containing soft drinks, bottled water, juices and domestic beer 
  • Kid friendly mini bar with juices, soda and chocolate milk
  • Satellite television
  • Purified water
  • Rock Spa® bath amenities 
  • Adult and kids bathrobes & slippers 
  • Digital safe (laptop size)
  • Individually-controlled air conditioning
  • Espresso/American coffee maker
  • Bluetooth-enabled wireless alarm clock radio
  • Direct dial telephone
  • Hair dryer
  • Iron and ironing board
  • Free wireless internet
  • 24-hour Room Service
  • Nightly turndown service
  • Maximum occupancy: 2 adults

DELUXE PLANTINUM - GRAND SKY TERRACE (ONE BEDROOM)

  • 1 King size bed
  • Balcony with hammock
  • Access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub
  • Liquor dispenser
  • Mini bar with soda, bottles water, juice & domestic beer
  • LCD TV with satellite
  • Purifies water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled air conditioner
  • Coffee maker
  • Direct dial telephone
  • Bluetooth enabled wireless alarm clock radio
  • Hair drier
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service 

DELUXE PLANTINUM - GRAND SKY TERRACE (TWO BEDROOMS)

  • Hydro spa tub in room with double beds
  • Private bath with shower
  • Access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub
  • Balcony with hammock
  • Liquor dispenser
  • Mini bar
  • LCD TV with satellite
  • Rock Spa® bath amenities
  • Bathrobes and slippers
  • Digital safe (laptop size)
  • Individually controlled air conditioner
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enables wireless alarm clock radio
  • Hair dryer
  • Iron and Ironing board
  • Free wireless internet
  • 24 hour room service
  • Private BBQ service available on sky terrace (at an extra cost)
  • Ocean view

 

The Heaven section is an adults only area of the hotel and has the following room categories.

 DELUXE GOLD - HEAVEN

  • 1 king or 2 double beds
  • Hydro spa tub
  • Complimentary wi-fi
  • Private balcony with hammock
  • Liquor dispenser
  • Minibar
  • Rock Spa® bath amenities
  • Bathrobes and slippers
  • 24-hour room service
  • Flat screen LCD TV
  • Laptop-sized digital safe
  • Coffee maker
  • Direct dial telephone
  • Hair dryer
  • Iron
  • Ironing board
  • Individually controlled air conditioner
  • Garden View
  • Max occupancy: 4 adults

DELUXE DIAMOND - HEAVEN

  • Hydro spa tub
  • Complimentary Wi-Fi
  • Complimentary beach bag
  • Liquor dispenser with premium brands
  • CD, DVD Player (available upon request) 
  • Private balcony with hammock
  • Minibar
  • Rock Spa® bath amenities
  • Bathrobes and slippers
  • 24-hour room service
  • Flat screen LCD TV with satellite
  • Laptop-sized digital safe
  • Coffee maker 
  • Nightly Petit Fours
  • Aromatherapy and Pillow menu
  • Direct dial telephone
  • Hair dryer
  • Iron
  • Ironing board
  • Individually controlled air conditioner 
  • Private check-in and late check-out (early check-in subject to availability)
  • Max occupancy: 2 adults

DELUXE PLANTINUM SKY SERVICE - HEAVEN

  • 1 king bed
  • Access to a private sky terrace, lounge chairs and hot tub
  • Complimentary Wi-Fi
  • Balcony with hammock
  • Private bath with shower 
  • Hammock
  • Liquor dispenser
  • Minibar
  • Rock Spa® bath amenities
  • Bathrobes and slippers
  • 24-hour room service
  • Flat screen LCD TV
  • Laptop-sized digital safe
  • Coffee maker
  • Direct dial telephone 
  • Hair dryer
  • Iron
  • Ironing board
  • Individually controlled air conditioner 
  • Private BBQ service in sky terrace (extra cost)
  • Max occupancy: up to 2 adults

ROCK SUITE PLATINUM (2 BEDROOMS)

  • 1 king and 2 double beds in two bedrooms
  • Hydro spa tub in each room
  • Complimentary Wi-Fi
  • Oversized private balcony with hammock and lounge chairs 
  • Aromatherapy and Pillow menu
  • Liquor dispenser
  • Minibar
  • Rock Spa® bath amenities
  • Bathrobes and slippers
  • 24-hour room service 
  • Exclusive in-room dining menu
  • Flat screen LCD TV with satellite
  • Complimentary beach bag (1 per room, per stay)
  • Nightly petit fours & Turndown service
  • Oceanfront View
  • Max Occupancy: 6 adults

ROCK SUITE PLATINUM ROOF TOP LOUNGE (2 BEDROOMS)

  • Hydro spa tub in each room
  • Complimentary Wi-Fi
  • Private balcony with hammock
  • Exclusive in-room dining menu
  • Aromatherapy and Pillow menu
  • Hammock, lounge chairs and tables
  • Liquor dispenser
  • Minibar
  • Rock Spa® bath amenities
  • Bathrobes and slippers
  • Hair dryer
  • Bluetooth-enabled wireless alarm clock radio
  • 24-hour room service
  • Flat screen LCD TV with satellite
  • Living and dining room 
  • Private BBQ service available on sky terrace at an additional cost
  • Nightly petit fours & Turndown service
  • Oceanfront View
  • Max Occupancy: 6 adults

Talk to a specialist

alexandra

Call 020 7644 1755 to speak with our award-winning travel consultants.

Opening hours 09:00 - 20:00 GMT