Call us today on 020 7644 1755

Now Jade Riviera Cancun

5 stars



Restaurants and Bars

  • Barefoot Grill – Poolside restaurant. Open for lunch (12pm to 4pm)
  • Capers – Italian cuisine and elegance. Open for dinner (5:30pm to 11pm)
  • Castaways – Poolside sandwiches, gourmet favourites. Open for lunch (11am to 5:30pm)
  • Cin Cin – Mediterranean cuisine and adults-only elegance. Open for dinner (5:30 to 11pm)
  • Mercure – French cuisine and elegance. Open for breakfast (7am to 10:30am preferred guests only) and dinner (5:30 to 11pm)
  • Spice - Asian cuisine with Teppenyaki and Sushi. Open for dinner (5:30 to 11pm)
  • Tamarindo – Mexican cuisine and elegance. Open for dinner (5:30 to 11pm) 
  • Carnival International Buffet. Open for breakfast (7am to 11am), lunch (12:30pm to 4pm) and dinner (6pm to 10pm)
  • Coco Café – Coffee, deli snacks (6am to 10pm) and late night bites (11pm to 7am) 
  • Rooms service 24 hours
  • Private romantic dinners - A private dinner for two at any romantic spot. Extra charge and advance reservations required *
  • Moments lobby bar (10am to 1am)
  • Scores Bar – Flat TVs, pool tables and a DJ. Adults only from 10pm. (6pm to 1am)
  • Splash – Swim up pool bar (10am to 6pm)
  • The Lounge – Preferred club guest only (7am to 11pm)
  • The Mix Beach Bar (10am to 12am)
  • The Reef swim up Bar (10am to 6pm) 
  • Time Out – Giant screens , events and live music (10am to 1am)
  • Sip, Savor & See Dining Experience - Enjoy dinner and live entertainment at neighbouring sister resorts from 6pm to 1am. Terms and conditions apply including a book by 3pm rule. Guests are also responsible for travel costs and special restrictions may apply on special occasions.


Entertainment and activities

  • Pools – Main pool, children’s pool and adults-only pool for Preferred Club guests
  • Air-conditioned theatre, accommodates up to 1,200 guests
  • Tennis/Tennis lessons*
  • Euro-Bungee
  • Big screen movies on the beach
  • Golf*- complimentary green fees at two nearby golf courses: Grand Coral Riviera Maya and the El Tinto Golf Course at the Cancun Country Club
  • Sport fishing*
  • Theme parties and live nightly entertainment
  • Game courts
  • Beach and water volleyball
  • Board games
  • Water and beach aerobics
  • Yoga
  • Turtle Release Program (select seasons)
  • Kayaks
  • Hobie cats
  • Snorkelling
  • Deep sea diving*
  • Explorer’s Club for Kids (9am to 10pm) (ages 3-12) (See below for more information)
  • Activities for Teens (ages 13- 17) (See below for more information)
  • Now Spa by Pevonia (6am to 8pm) (See below for more information)
  • Fitness Centre (6am to 8pm) – Treadmills, stationary bikes, Elliptical Machines, star climber, Free weights



  • Credit cards accepted: Visa, MasterCard, American Express
  • Currency exchange located at the Front desk
  • ATM located near the shopping area
  • Babysitting- Pricing for 1 child is $17 USD per hour. For 2 children it is $25 USD per hour. Arrange with concierge in advance
  • Concierge services
  • 24-hour front desk
  • 24-hour room service
  • 9 Elevators – 1 elevator per building
  • Meeting and conference rooms*
  • Fully equipped business centre (6am to 10pm)
  • Spa Packages*
  • Wedding & Honeymoon & anniversary & vow renewal Packages*
  • Unlimited Connectivity - Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines.  The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions!
  • Shopping onsite*
  • Car rentals* - located in the main lobby
  • Laundry service*
  • Medical facilities*
  • Wheelchair accessible


Explorer’s Club for Kids (9am to 10pm) (ages 3-12)

  • Arts & Crafts
  • Playground
  • Sandcastle contests
  • Board games and video games
  • Weekly campout adventures
  • Big screen movies on the beach
  • Beepers for parental control
  • Dinner for children


Activities for Teens (ages 13- 17)

  • Movies
  • Disco mixers
  • Billiards tournaments
  • Football and soccer
  • Basketball
  • Video games
  • Break dancing classes


Now Spa by Pevonia (6am to 8pm)

  • Hydrotherapy and indigenous treatments
  • 13 indoor treatment rooms
  • Couples treatment rooms
  • Beauty salon - pedicures, manicures, facials hairstyling, body waxing
  • Hydrotherapy area
  • Spa lounge
  • Boutique
  • Whirlpool baths 
  • A relaxation lounge,
  • Saunas, steam rooms 
  • Private showers
  • Massages


Distance to nearby sister resorts

  • Dreams Riviera Cancun Resort & Spa - 12 minutes away
  • Now Sapphire Riviera Cancun - 15 minutes away
  • Secrets Silversands Riviera Cancun - 20 minutes away
  • Zoëtry Paraiso de la Bonita Riviera Maya - 21 minutes away
  • Secrets Maroma Beach Riviera Cancun - 26 minutes away
  • Secrets Capri Riviera Cancun - 31 minutes away
  • Secrets The Vine Cancun - 40 minutes away
  • Dreams Sands Cancun Resort & Spa - 47 minutes away
  • Dreams Puerto Aventuras Resort & Spa - 53 minutes away
  • Dreams Tulum Resort & Spa - 78 minutes away


Local Points of Interest: 

  • Akumal (11 miles) - A beach famed for swimming, snorkelling and sea turtles during nesting season. 
  • Playa Del Carmen (12 miles) - Originally a fishing town, now famed for its pristine beaches.
  • Tulum (Mayan Ruins) (28 miles) - ancient artefacts, pyramids, a beach and cliff-top views.
  • XCaret (Ecological/Archeological Theme Park) (9 miles) - Mayan culture and family fun
  • Xel-Ha (22 miles) aquatic adventure through lagoons and caves showcasing ancient Mayan culture 
  • Cancun
  • Quaint fishing town of Puerto Morelos


Going Green

  • Rainforest Alliance Verified
  • Amigos de Sian Ka'an
  • MARTI (Mesoamerican Reef Tourism Initiative)
  • Stewardship


Talk to a specialist


Call 020 7644 1755 to speak with our award-winning travel consultants.

Opening hours 09:00 - 21:00 GMT