Call us today on 020 7644 1755

Excellence El Carmen

4 stars


All Rooms Come Equipped With:

  • L-Shaped sofa bed
  • Expansive private balcony or terrace with comfortable lounge furniture
  • Jacuzzi
  • Full bathrooms including a rain shower for two, double vanities equipped with hair dryer, scale, make-up desk, VIP toiletries and wireless phone
  • Bathrobe & slippers for use during your stay
  • Interactive media 46” flat-screen TV
  • Air conditioning with in-room climate control
  • Direct-dial telephone
  • Free wireless Internet
  • Radio / alarm clock
  • Electronic in-room safe (laptop size)
  • Espresso machine
  • stocked mini bar with beer, juices, soft drinks, water and snacks
  • 24-hour room service
  • Service box for room service
  • Iron and ironing board
  • Pillow menu
  • Turn-down service and hotel stationery
  • Concierge service from 7am through 11pm 

You can upgrade to the Excellence Club and get the following:

  • Private check-in & check-out
  • Late check-out & early check-in (subject to availability)
  • Concierge desk on every floor (7am to 11pm)
  • Private lounge (7am to 11pm) with concierge service, smart buffets & premium bar service
  • Private restaurant for breakfast & dinner at Lounge
  • Private Bar at Lounge 
  • Bvlgari toiletries
  • Upgraded minibar & room service menu
  • 12 private pools & 7 independent Jacuzzis (hot water) at the pool area
  •  Private beach area
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit & petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor & wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savoury items that can be delivered almost immediately)
  • One Aqua Wellness treatment per person per stay.

Talk to a specialist


Call 020 7644 1755 to speak with our award-winning travel consultants.

Opening hours 09:00 - 20:00 GMT