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W New York - Downtown + Great Parnassus

4.5 stars

america + mexico and cancun

Traveller Reviews

W New York - Downtown

TripAdvisor Traveller Rating

4.0 stars Based on 1225 reviews

What to expect

  • 4.5 stars Cleanliness
  • 4.5 stars Sleep Quality
  • 4.0 stars Value
  • 4.0 stars Service
  • 4.0 stars Location
  • 4.0 stars Rooms

Traveller Rating

1 stars "DO NOT STAY HERE"

Mar-2018, preciousakal

This evening I had the worst encounter with the manager Jamila Poughkeepsie. I travelled from Miami, Fl to celebrate my daughter’s birthday this week. I booked with this location but decided to go...

2 stars "Well???"

Mar-2018, bernhardb15

Confusing lift, very good location, no executive lounge, arrogant and unfriendly service personnel , rooms are tiny with very few proper facilities, dark and almost depressing... Not least...

1 stars "My question is, what the heck happened here to this shabby hotel? "

Mar-2018, 1974Pomerol

First of all, the kitchen is closed and there is no room service between now and June. However, the hotel neglected to advise me of this when I made the reservation. Usually Starwood hotels will tell...

2 stars "No Room Service. No Restaurant."

Mar-2018, SOBEMiamiBeach

This hotel hasn't had a restaurant or room service for over a year. I wish TripAdvisor would have some way for us to report that to them so they would remove that from the list of hotel "amenities...

1 stars "Opportunistic hotel, taking advantage of natural disasters "

Mar-2018, btravel17

I was booked to stay here in January and because of the bomb cyclone in NYC, flights to NYC were canceled and we couldn't make it out there. Because of this, it also caused us to miss our entire...

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Based on a 14 night stay leaving from Heathrow

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