Rated 5.0 of 5
Holidays in Mexico and Cancun
Special Thank you to Our Reservation Agent
Unfortunately due to Hurricane Irma, the day before we were due to fly out my partner and I were forced to cancel this holiday out of fears for our personal safety. We made contact with the Holiday Place the same day and the following day attempting to rearrange our holiday, determined not give in despite extremely challenging circumstances and of course very last minute timing. I am writing to express my belated gratitude to the Holiday Place, and in particular to one of your agents who identified himself as "Danny". Under enormous pressure, given the situation in the Caribbean at the time creating mayhem with peoples holidays, Danny remained calm, patient, sympathetic and worked tirelessly on our behalf, fighting our corner to get us the best possible deal at a different hotel from the same resort chain in Mexico, dealing with British Airways (rather him than me) and keeping us updated and advising us every step of the way as to the best and quickest way to get things done, even staying in late to ensure we got sorted. Danny was no doubt juggling multiple equally demanding and frustrated clients at the time but still we felt like he had our backs regardless and without him I think it unlikely we would have sorted a holiday under those conditions. My partner and I have traveled to Iceland, Europe, Egypt, Jamaica and Mexico and we both agree that Mexico was our best holiday so far, with a great deal of that being thanks to Danny and several others at your organisation. I am very pleased and impressed with your service and I hope Danny gets the recognition and reward he deserves. I will most likely use the Holiday Place again in the future and have already recommended you to friends and family. Many thanks again and all the best.
Mexico and Cancun Holidays Browse all
Stay close to all the action in a fabulous resort that's part of a beautiful ecological reserve and sits right next to Xcaret, Cancun's number one theme park.
- This resort is a fantastic choice for an exciting family holiday that you will never forget, why not make it extra special by upgrading to visit the amazing Xcaret Park (extra charges apply)
- Limitless all-inclusive fun and thrills for everyone in a beautiful eco-reserve facing a glorious beach
- Enjoy access to 11 Restaurants and 10 Bars catering to every taste and occasion & access to 7 glorious Swimming Pools including 1 at Royal Level, 1 salt water pool only for adults and 1 children's pool
Unwind and relax on a pristine beach knowing your kids are enjoying endless endless activities, designed especially for them at the Treasure Island Water Park
- Up to two kids go free on selected dates
- Enjoy a film at the onsite private cinema
- Dine at a wide range of 10 restaurants & 11 bars
- Make a splash at Treasure Island Water Park
The ideal romantic setting for honeymooners and lovers to enjoy an adults only haven
- The Adults only resort promises great parties and is just 20 minutes from the nightlife of Cancun
- Unwind at the lavish Secrets Spa by Pevonia® complete with 17 massage rooms and a hypnotherapy circuit
- Unlimited-Luxury® concept offering exceptional all-inclusive privileges
Use up to $2500 resort credit to indulge in spa treatments, golf sessions or a selection of excursions that will make your Cancun holiday truly unforgettable.
- Don't miss out on this incredible offer Kids 17 and under stay, play and eat free
- The Illusionists are appearing at the resort from 22nd December - 3rd Jan & The amazing Backstreet Boys are appearing on the 29th December*
- Awesome resort credits with up to $2500 to spend on spa treatments, dolphin swims, access to the Wet 'N' Wild waterpark and much more
A secluded location at a beautiful all inclusive resort designed for adults only is perfect for a taste of romance enhanced by Mayan wonder
- Enjoy 24 hour room service, pool and beach waiter service, six swimming pools, water sports and more
- Experience fine dining and gourmet cuisine with a choice of nine restaurants
- Relax in style at this all-suite luxury resort situated on a white sand beach
Get up to $3600 resort credits to spend on luxurious extras like spa treatments, golf, excursions and so much more!
- Stay for 10 Nights or more and up to 2 kids up to the age of 12 stay free
- Relax and rejuvenate at the world-class spa with 75 treatment rooms
- Dine at a wide choice of restaurants specialising in Italian, Asian and Mexican cuisine
- Enjoy Up to $3600 resort credit to spend on spa, excursions, golf and more
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