John and Valerie Eastman
Rated 5.0 of 5
Holidays in Nicaragua
Wonderful Holiday in Nicaragua
We had a wonderful holiday in Nicaragua thanks to the splendid organisation of Mundoventura. We were treated like royalty and all the arrangements went like clock work. We have written to them thanking them and making the suggestion that 2 nights at the Hotel Hex are too many as it is not in a suitable area. They arranged a special trip for us to the island of Omatepe and we suggested they should always offer that as it is wonderful. We would like to thank your staff for all their help on our departure morning when American Airlines sent their text saying our flight to Miami had been cancelled when it turned out they had just changed the flight number. We complained to their customer department and were given seats in a nicer area as some sort of compensation but we have taken it up with them as it is very poor management. John and Valerie Eastman
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