Mrs F. N.
Rated 4.9 of 5
Holidays in Cuba
Wedding Abroad & Honeymoon
I would like to send this email so that it is highlighted what an outstanding travel advisor Stephanie Allen is. She is an absolute star and miracle worker! I had problems with the travel agency I was previously using, and after they misquoted my honeymoon and took money from my bank account without authorisation I was very stressed and upset about trying to book my honeymoon.
Stephanie changed all that, she worked with me, found a dream holiday that was within our price range and when I had concerns about the airline carrier she found a substitute that was just about within our price range.
What I really appreciated though was her enthusiasm and concern in making sure that I got to book a honeymoon that I would be happy with and her patience throughout all of this has been outstanding. I know I have been picky and there have been a lot of things that have been changed and questioned but Stephanie has worked with us on all of this to get us the honeymoon that we want and has been cheerful, patience and a pleasure to deal with.
I could not pay in full the holiday I booked with yourselves as I was awaiting for the money that was taken out of my account by Key2Holidays to be returned to me, but Stephanie arranged and extended the payment deadline and reservations ensuring we did not miss out on our honeymoon.
The best thing though is that when our registry in the UK couldn't happen and I decided to get married on holiday she found a wedding package within our budget ensuring that our Islamic marriage would be recognised and that my dream of a beach wedding realised.
I hope as a company you know how lucky you are to have an employee that is so dedicated to her work and customers and that she is recognised for her hard work, patience and great attitude with a great bonus ;-)
Cuba Holidays Browse all
Escape to the simply stunning warm waters of Varadero beach
- Enjoy an all-inclusive deal offering Italian and Cuban cuisines, 7 bars and a disco.
- Unwind with a massage or in the Jacuzzi and relish the relaxed, adults-only ambience.
- Enjoy a wide range of activities, including watersports, tennis, dance lessons and entertainment.
A superb combination of great accommodation and exciting activities make this resort one of Cuba's hottest properties
- Previous winner of the Trip Advisor Certificate of Excellence, and ranked in the top 5 Hotels in Varadero
- Full range of Spa treatments for a more relaxing break, or a selection of water and land sports to choose from for the more active traveller
- Couples can benefit from a free bottle of sparkling wine and a romantic dinner for two, plus a 30 min massage per couple
Fall in love with Havana and its captivating heritage before being dazzled by the pristine shores of Varadero
- You will be staying in luxurious hotels in both Havana and Varadero that combine perfectly and offer the best of both worlds whether you are looking to adventure or relax
- Enjoy a bottle of sparking wine and chocolates upon arrival guaranteed for couples at Melia Habana Hotel and a romantic dinner for two in Havana
- Experience the best of the world famous Varadero Beach where white sand is lapped by clear water when staying at Melia Varadero
Enjoy the exciting nightlife the Melia Marina Varadero Hotel has to offer, whilst relaxing during the day in the beautiful accommodation
- Melia Marina Varadero Hotel is ideally located 300m from the beach in an ecological reserve with a dolphinarium and caves to explore
- Incredible all-inclusive benefits with dining at 9 restaurants at Melia Marina Varadero Hotel
- Excellent watersports facilities including yachting, fishing and diving
Combine colourful and vibrant Havana with a relaxing summer 2017 beach holiday in an award winning resort on the shores of Varadero
- Book early and benifit from huge early bird summer discounts!
- Discover Havana by day visit the historial sites and by night you can listen to live music or dance to the Salsa beat
- Enjoy complimentary pool-based dive courses on offer for beginners and experience one free daily dive at the Royalton Hicacos
- Three freshwater pools including four whirlpools and signature swim-up pool bar at Royalton Hicacos ensure an unforgettable holiday
An unforgettable holiday experience combining the vibrant life of Havana and the relaxing beach at Varadero
- Upgrade to The Royalton Hicacos Diamond Club and benefit from personalized check in, exclusive beach area, room service 24 hours and much more
- Benefit from the multiple swimming pools and a wide variety of non-motorised water sports in Varadero
- Couples can enjoy little 'extras' at Melia Habana Hotel, offering a sparkling wine and chocolates on arrival
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