Rated 4.8 of 5
Holidays in Mexico and Cancun
Mexico Cancun Holiday
Overall the holiday experience was amazing. I have to say that the return journey was not too pleasant as we experienced very poor service from Virgin Atlantic on the return check in. Due to poor service and extremely poor staff representation, our check in was delayed by over an hour!
We were re-directed to another check in desk, when we were already in the check in queue and quite close to the front. Whilst waiting in the queue, a member of staff decided that we could not use this queue (along with many other travellers behind us) and insisted in a very rude manner that we had to go back to the original queue.
Return journeys are never that rewarding, but the way that we were spoken to and dealt with has left a very nasty taste in our mouths (as I'm sure many others too) for using Virgin again. I am aware that we were only travelling in economy, but never the less, we still paid considerable fees to fly with Virgin adn did not appreciate the way we were dealt with.
Holiday Place have been great and I would have no hesitation in using you again – Virgin on the other hand is a different matter.
Mexico and Cancun Holidays Browse all
Unwind and relax on a pristine beach knowing your kids are enjoying endless endless activities, designed especially for them at the Treasure Island Water Park
- Up to two kids go free on selected dates
- Enjoy a film at the onsite private cinema
- Dine at a wide range of 10 restaurants & 11 bars
- Make a splash at Treasure Island Water Park
Stay close to all the action in a fabulous resort that's part of a beautiful ecological reserve and sits right next to Xcaret, Cancun's number one theme park.
- This resort is a fantastic choice for an exciting family holiday that you will never forget, why not make it extra special by upgrading to visit the amazing Xcaret Park (extra charges apply)
- Limitless all-inclusive fun and thrills for everyone in a beautiful eco-reserve facing a glorious beach
- Enjoy access to 11 Restaurants and 10 Bars catering to every taste and occasion & access to 7 glorious Swimming Pools including 1 at Royal Level, 1 salt water pool only for adults and 1 children's pool
Use up to $2000 resort credit to indulge in spa treatments, golf sessions or a selection of excursions that will make your Cancun holiday truly unforgettable.
- Duran Duran in concert at Moon Palace on 29th December (tickets additional cost)
- Winner of the Trip Advisor 2015 Travellers Choice Award
- Enjoy the impressive $2000 Resort Credit per booking that you can spend on golf, spa treatments, dolphin swims, visit to Chichen Itza, Express Tour of Tulum, Family fun days out at the Wet 'N' Wild Waterpark and much more
- Whether you are looking for an active holiday or a relaxing break, Moon Palace Resort is an ideal destination for travellers of all ages
Enjoy exclusive privileges on tap as part of the resort's signature Unlimited-Luxury all-inclusive concept.
- Enjoy fantastic discounts when travelling with kids
- Retreat to one of the Mexican Caribbean's most coveted and secluded beach hideaways
- Something to keep everyone entertained at this fantastic family friendly resort
- Outdoor pool theater for shows and theme dinners
Life doesn't get much better than a stay in the Riviera Maya, just a heart beat away from the awe-inspiring Tulum pyramids
- Go for the Unlimited-Luxury Experience at one of Mexico's most coveted all-inclusive resorts
- The FREE Unlimited Connectivity app allows guests to make local calls, send messages, emails and surf the web over the hotel's Wi-Fi. It's even possible to book Spa treatments, plan romantic dinners, check the resort map, book activities and more
- All-inclusive facilities include 9 restaurants, 7 bars, a private beach, 2 pools and more
Escape and indulge yourself at the recently opened Secrets The Vine, a haven of natural beauty and elegance on the shores of the Yucatan Peninsula
- Unlimited-Luxury® privileges include gourmet dining at 6 restaurants, a poolside grill, a cafe and unlimited top-shelf spirits at 6 bars and lounges
- Enjoy complimentary green fees at the nearby Playa Mujeres Golf Club
- Book now and Enjoy a fantastic upgrade to Preferred Club Deluxe Ocean View Room and gain various added values including Upgraded mini-bar service and bath amenities
- Stay in an adults only ultra deluxe beachside haven in the heart of Cancun sure to provide the perfect base for a great holiday
- Signature element of wine with a winery including over 3000 varieties of wine.
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