Rated 4.1 of 5
Holidays in Cuba
Dear Holiday Place,
We are your clients: Joanna Sanders and Yolanta Sanders and we have just came back from Cuba, where we went on 23 August 2008. We flew from London Gatwick to Holguin, then by internal flight from Santiago to Havana (on 29 August), and yesterday night from Havana to London Gatwick.
We would like to praise your representatives: Gordy in Holguin (who also looked after us in Guardalavaca) and Felix in Santiago. They have been extremely helpful, professional, friendly and efficient. We have travelled a lot in our lives but we have never met with such helpful services by a representatives of a travel company.
On the 29th August we had a serious problem with our internal flight: it did not show on Cubana computers at the airport and, had it not been for the help of Gordy and Felix, we would have had to spend a night at the airport and to pay for our flight again (=twice) and to claim/resolve this problem once back here in London. We phoned Gorgy from Santiago airport, she liaised with Felix, Holiday Place representative in Santiago, Felix came by taxi (it was late evening) to the airport, paid for our tickets so that we can fly this very night.
We can not imagine such service and help anywhere else. They really saved our day!
As it happened, this particulasr night, 29 August was my daughter's birthday and thanks to Gordy and Felix she will have happy memories. Please, convey our thanks to both of them. You have an excellent staff!
Mrs Joanna Sanders
Cuba Holidays Browse all
Dive into the warm water of Varadero beach and relax under the caribbean sunshine
- Enjoy a fantastic tour
- Book now and benefit from huge savings with the launch of the new Virgin Atlantic to Varadero offer!
- Suites feature a separate living area and Tropical suites feature breathtaking views of the sea
- Golf lovers can play on the nearby Varadero 18 hole golf course
Indulge in a couples special retreat that includes a Deluxe Havana City Break and Luxury Adults-Only All Inclusive Beach Escape in Varadero
- The perfect 5* multi centre mixing exciting city life with a pampering beach retreat in romantic Cuba
- The luxury all suite Paradisus Princesa Del Mar Resort and Spa is situated on the pristine Varadero beach
- Melia Habana is the perfect base for exploring all that Cuba has to offer and also offers a free shuttle to and from the Old City Centre
Ideal for trendy couples - stay at a chic and sleek hotel in the heart of vibrant Havana and then move on the shores of Cuba's most famous beach.
- Get the honeymoon package with late check out, turn down service, room upgrade and more
- Enjoy a full range of Spa treatments, water and land sports at Blau Varadero.
- Be swept away by the amazing views of Havana from Capri's rooftop pool
A couples' special - enjoy the perfect mix of history, local culture and laidback beach retreat for the perfect romantic Cuban experience.
- Enjoy all kind of the Spa treatments, water and land sports at Blau Varadero
- Fantastic views to the ocean from the modern and elegant rooms with balcony or terrace
- The perfect location of Blau Varadero beside the pristine sandy beach
Enjoy a summer holiday of a lifetime staying at two amazing hotels in both Havana and Varadero
- Enjoy water sports on the Varadero beach, relax by the hotel pool, sample a refreshing cocktail
- Book now to receive our exclusive Couples offer which includes a bottle of cava on arrival in both hotels, turndown service in the evenings and a guaranteed reservation in the a la carte restaurants in Varadero and much more
- Experience Havana's vintage vibe & Varadero's soft white-sand beaches all in one trip
An unforgettable holiday experience combining the vibrant life of Havana and the relaxing beach at Varadero
- Benefit from multiple swimming pools and non-motorised water sports in Varadero.
- Relish upgraded luxuries including 24h room service and sparkling wine and chocolates on arrival.
- Discover the treasures of Havana form the tranquil base of the Melia Habana Hotel.
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